How can we help?
Our expert adjudicators will consider the facts of each consumer dispute, the operator’s terms and conditions, applicable consumer protection law and any relevant regulatory requirements applicable to the transaction. Our role is to resolve the dispute independently and impartially. Our rulings are binding on registered operators for amounts up to $10,000. To learn more, visit here.
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Dispute avoidance advice
Help with topical, event-specific or seasonal advice on dispute avoidance and more enduring recommendations we have made to the gambling industry which have not so far enjoyed wide take up.
Latest News
Catch up with the latest News, Features and Press Releases from IBAS
IBAS Approached by Rule-Comparison Initiative
IBAS’s Jim Cremin reflects on a new website designed to provide at-a-glace comparison between the differing rules of leading sports betting providers.
Spygate: The Repercussions for Football Clubs and Bettors
IBAS Panel Member Kevin Pullein reflects on how the dramatic twist to the 2025/26 Championship play-offs affected three clubs and many more bettors.


